What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Smooth Signature: Not showing on Chrome

    Asked by taragraceruiz on June 18, 2014 at 10:46 PM

    for some reason my form is not showing the signature field on Chrome and yes on Safari.  Please advise

    Page URL:
    http://form.jotform.us/form/41663744339158

    and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 18, 2014 at 11:45 PM

    It also shows correct on Firefox, but you are right, it won't show on Chrome.

    I am reporting this to our developers so they can fix the Smooth Signature widget.

    In the meantime, I recommend you to replace it by either e-signature or initials, developed by Jotform

    http://widgets.jotform.com/widget/signature

    http://widgets.jotform.com/widget/initials

     

    You can also look for more options here

     

  • Profile Image
    JotForm Developer

    Answered by mustafa on June 19, 2014 at 05:55 AM

    There happens a problem if you use widgets in JS embedded forms. Kindly please re-embed your form within iframe until we fix this issue. Sorry for the toruble caused.

     

    By the way widget seems working fine with in the form URL given on my tests.

     

    Regards

  • Profile Image
    JotForm Developer

    Answered by mustafa on June 19, 2014 at 07:37 AM

    Hi,

    Problems related to widgets and JS embed forms has been fixed too.

     

    Regards.