Smooth Signature: Not showing on Chrome

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    taragraceruiz
    Asked on June 18, 2014 at 10:46 PM

    for some reason my form is not showing the signature field on Chrome and yes on Safari.  Please advise

  • Profile Image
    Jeanette
    Answered on June 18, 2014 at 11:45 PM

    It also shows correct on Firefox, but you are right, it won't show on Chrome.

    I am reporting this to our developers so they can fix the Smooth Signature widget.

    In the meantime, I recommend you to replace it by either e-signature or initials, developed by Jotform

    http://widgets.jotform.com/widget/signature

    http://widgets.jotform.com/widget/initials

     

    You can also look for more options here

     

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    mustafa
    Answered on June 19, 2014 at 05:55 AM

    There happens a problem if you use widgets in JS embedded forms. Kindly please re-embed your form within iframe until we fix this issue. Sorry for the toruble caused.

     

    By the way widget seems working fine with in the form URL given on my tests.

     

    Regards

  • Profile Image
    mustafa
    Answered on June 19, 2014 at 07:37 AM

    Hi,

    Problems related to widgets and JS embed forms has been fixed too.

     

    Regards.