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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change default email address

    Asked by saracaylorSMA on June 19, 2014 at 12:41 AM

    I accidently deleted the default email (which was my profile email) and I do not know how to undo this mistake. Please advise.

    This is a re-post of a comment on How to Edit/Delete Sender Emails on SMTP Settings

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    JotForm Support

    Answered by Welvin on June 19, 2014 at 12:53 AM


    If you want to add it back as a custom sender email, please follow this guide: http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    If you want to change your account email address, just simply access your My Account - Profile page: http://www.jotform.com/myaccount/profile  and change it from there.