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Downloading submissions doesn't download my Survey Matrix dataAsked by naccc on June 19, 2014 at 08:49 AM
I have created a form and used the Survey Tools, Matrix tool to add a set of boxes.
I want the user to input numbers for each category.
I then completed 4 test submissions.
When I download the submissions to Excel or CSV I only get the text boxes I have put on the form , none of the matrix data ( see screen shot).
You are right. It seems that numeric Matrix fields are not displayed in the Excel/CSV files:
I forwarded this situation to our developers.
They will contact you via this thread once they have an update on this.
Let us know if further support is needed. Thank you
The problem has just been fixed and I am grateful that you pointed it out.
Thank you very much