Several mapped fields are not pulling over to the new form.

  • ORS EOC Team
    Asked on April 14, 2022 at 11:01 PM

    Several mapped fields are not pulling over to the new form. What could be causing this issue? For example, FORM 1 "Preferred Name" is mapped to FORM 2 "Preferred Name". They are the same field type. I can't figure out what is happening.

    Page URL: https://www.jotform.com/help/1807-how-to-prefill-form-fields-with-data-from-another-form-with-form-prefill/
  • Ade_T
    Replied on April 14, 2022 at 11:34 PM

    Hello ORS EOC Team,

    Thank you for reaching out to Jotform Support. Could you kindly provide us with the URL of the form you are trying to prefill as well as the form you are trying to prefill it from? The following guide should help you on how to find your form URL: Where to Find My Form URL?

    We're awaiting your reply and looking forward to assisting you further.