People still have problems with IE 9 on embedded forms

  • Profile Image
    kevinwatson
    Asked on June 19, 2014 at 12:23 PM

    People still have problems with IE 9 and your forms embedded on one of my sites. I shouldn't have to ask any of the users to clear their cache when they first visit the pages...

     

     

    http://www.spartanburgsda.com/vbs-wilderness-escape-2014-registration/

  • Profile Image
    EltonCris
    Answered on June 19, 2014 at 12:48 PM

    Hi there,

    I have moved your question to a separate thread as it does not relate to the thread where you have posted your question.

    I check your stand alone form on IE9 and it is working normally as expected.

    I have also embedded your form on a clean html environment and it is working fine on IE9.

    https://shots.jotform.com/elton/testie9.html

    There's probably a script that conflicts or restricts the form from appearing on IE9 browser within your page. How about using iframe embed code? This prevents conflict and the form should work normally on your page even on IE browsers. https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you have further questions.

    Best Regards!