What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    People still have problems with IE 9 on embedded forms

    Asked by kevinwatson on June 19, 2014 at 12:23 PM

    People still have problems with IE 9 and your forms embedded on one of my sites. I shouldn't have to ask any of the users to clear their cache when they first visit the pages...




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    JotForm Support

    Answered by EltonCris on June 19, 2014 at 12:48 PM

    Hi there,

    I have moved your question to a separate thread as it does not relate to the thread where you have posted your question.

    I check your stand alone form on IE9 and it is working normally as expected.

    I have also embedded your form on a clean html environment and it is working fine on IE9.


    There's probably a script that conflicts or restricts the form from appearing on IE9 browser within your page. How about using iframe embed code? This prevents conflict and the form should work normally on your page even on IE browsers. https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you have further questions.

    Best Regards!