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    Issue with required fields on form- see below

    Asked by ALR-DSM on June 19, 2014 at 01:08 PM

    See print-screen shot below.  We are getting an error message that the “Fields are required” in this section even though all the fields are filled in and it is preventing anyone from completing the transaction.  Please advise on how to fix this issue.  Thank you.

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    JotForm Support

    Answered by EltonCris on June 19, 2014 at 02:55 PM


    You are hiding the country field from the address field with CSS Inject. That's the reason why. I would suggest to remove the CSS injected to your form that hides the country field and then uncheck the country field found on address field properties if you want to completely remove the country field on the address field. This should stop the required validation from appearing. :)

    Here's a visual guide:


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    Answered by ALR-DSM on June 19, 2014 at 03:56 PM

    Awesome!!  That was IT!  This fixed the problem.  Thank you so much for your help.