- HeckingtonAsked on June 19, 2014 at 01:30 PM
I have a form that is selling tickets with a £1 shipping cost.
The shipping shows on the Jot Form total, but when you go through to PayPal the total does not include Shipping.
Eg: 2 x adult tickets @ £12 ea + £1 shipping =£25. But PayPal only shows £24.
- JotForm SupportWelvinAnswered on June 19, 2014 at 03:08 PM
Based on your Paypal Integration Settings, the Shipping Rates isn't configured.
Are you referring to the last product item with £ 1.00 GBP price? I've tested it here and it's showing fine to Paypal:
If you're referring to the Paypal Shipping Rates settings, then please make sure to configure each product item. It's currently showing a zero values.