Incorrect Total Calculations

  • epomelear
    Asked on June 19, 2014 at 2:16 PM

    One of the product options, a donation, incorrectly calculates the total by add a zero to the total of the transaction. $10 becomes $100, $25 becomes $250, etc.

    In the screen shot provided with just that item checked at $50, the total reports $500.

    How can I/you fix this?

    Jotform Thread 393895 Screenshot
  • Mike_T Jotform Support
    Replied on June 19, 2014 at 3:32 PM

    Thank you for contacting us.

    In order to fix the issue, you will need to change the product price from USD 10 to USD 1. This way, the product quantity will be multiplied by 1, and you will have the correct Total.

    Please give it a try and let us know if you need any further assistance.

  • Mike_T Jotform Support
    Replied on June 19, 2014 at 3:33 PM

    I forgot to attach a screenshot.

    Incorrect Total Calculations Image 1 Screenshot 20