- epomelearAsked on June 19, 2014 at 02:16 PM
One of the product options, a donation, incorrectly calculates the total by add a zero to the total of the transaction. $10 becomes $100, $25 becomes $250, etc.
In the screen shot provided with just that item checked at $50, the total reports $500.
How can I/you fix this?Page URL:
- JotForm SupportMike_TAnswered on June 19, 2014 at 03:32 PM
Thank you for contacting us.
In order to fix the issue, you will need to change the product price from USD 10 to USD 1. This way, the product quantity will be multiplied by 1, and you will have the correct Total.
Please give it a try and let us know if you need any further assistance.
- JotForm SupportMike_TAnswered on June 19, 2014 at 03:33 PM
I forgot to attach a screenshot.