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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need to downgrade my plan

    Asked by HSSimkins on August 19, 2011 at 10:29 AM


      I need to downgrade from Premium to Free for a bit. How do I do this?


    Thank you for your help.


  • Profile Image

    Answered by HSSimkins on August 19, 2011 at 10:42 AM

    Ps. I have looked on other blog posts, but nothing is working. Plimus won't let me reset my password. Can someone please cancel my account? 

    Thank you.

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    Answered by allanftd on August 19, 2011 at 10:58 AM

    Hi HSSimkins,

    As requested,we have cancelled your Premium JotForm subscription. You will no longer be billed in the future. The downgrade will take effect on 2011-09-07. Please let us know if we can be of further assistance.

    Thank you for using JotForm!