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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Html & Text E-Mail Notifications Stripping Data Out

    Asked by autodome on June 19, 2014 at 10:19 PM

    Hi There,

    I need my notification e-mail to send out information as follows:

    <customer> 

     

    The issue is that if you try it in Plain Text mode, when it sends the email it strips away anything that has tags such as <customer>.

    If you try the HTML mode, it visually shows the tag, but actually modifies the html code and is sending out 

    <p>&lt;customer&gt;</p>

    If you try to edit the HTML source, it does not show anything that has <> tags.

    What solution do you have so I can just send out a notification in plain text and also have those tags there.

    Page URL:
    http://loanapproved.ca

    source text mode solution and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 20, 2014 at 09:54 AM

    Due to security reasons tags <> are not allowed in forms or email notifications. A workaround would be to put them in an image, then insert it in the email notification.

     

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    JotForm Support Manager

    Answered by Jeanette on June 20, 2014 at 09:55 AM

    Such as this one: