What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions will not delete!

    Asked by bigfeedback on June 20, 2014 at 09:30 AM

    Every time I hide or delete a condition and save it, I go back into the conditions and they all have reappeared?

    all and
  • Profile Image

    Answered by Carina on June 20, 2014 at 12:26 PM

    Do you have more than one Jotform browser window open? I'm asking because by default Jotform has an auto-save feature and if you have more than one browser window open it can be reverting the form to an older version.

    Is this the form?

    I created a clone and disabled successfully repeated and conflicting conditions:

    You can test here the clone:

    http://form.jotformeu.com/form/41705153650347?

    In addition you can try clearing your browser's cache to see if it helps.

    Let us know if the problem persists.