What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Related to my earlier post, I did check my email junk / spam folder, and password reset instruction email is not there either. Thanks!

    Asked by Jordan Gilbert on August 19, 2011 at 12:59 PM
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    JotForm Support

    Answered by NeilVicente on August 20, 2011 at 01:46 AM

    Hi Jordan,

    I have sent a test e-mail with subject line "Test E-mail" to your address to check if your mail server accepts mails from ours. Also, I have initiated another password reset request for your account.

    Let us know if you received any of those two messages. Thank you!


    Neil