What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have asked this same question days ago. No response from jotform. Major inconvenience.
I cloned your form and the notifications work with my cloned version. We have had a few users with the same problem and it seems as though re-entering the notification email information has fixed this for them. Here are the guides on how to do so:
and you can setup notifications to your users by following this guide:
If this still does not work please let us know and we will be happy to look into it further.
Thank you for using Jotform!