What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how come my email notifier not working at this moment?

    Asked by flanycadmin on June 20, 2014 at 11:55 AM

    Please help me with that my form is here:

    http://form.jotform.us/form/41074366784158

    Page URL:
    http://form.jotform.us/form/41074366784158

    email JotForm
  • Profile Image

    Answered by Saltmarsh on June 20, 2014 at 01:19 PM

    I have asked this same question days ago. No response from jotform. Major inconvenience. 

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    JotForm Support

    Answered by david on June 20, 2014 at 02:43 PM

    Hi,

    I cloned your form and the notifications work with my cloned version.  We have had a few users with the same problem and it seems as though re-entering the notification email information has fixed this for them.  Here are the guides on how to do so:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    and you can setup notifications to your users by following this guide:

     

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If this still does not work please let us know and we will be happy to look into it further.

    Thank you for using Jotform!