how come my email notifier not working at this moment?

  • flanycadmin
    Asked on June 20, 2014 at 11:55 AM

    Please help me with that my form is here:

    http://form.jotform.us/form/41074366784158

  • Saltmarsh
    Replied on June 20, 2014 at 1:19 PM

    I have asked this same question days ago. No response from jotform. Major inconvenience. 

  • David JotForm Support
    Replied on June 20, 2014 at 2:43 PM

    Hi,

    I cloned your form and the notifications work with my cloned version.  We have had a few users with the same problem and it seems as though re-entering the notification email information has fixed this for them.  Here are the guides on how to do so:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    and you can setup notifications to your users by following this guide:

     

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If this still does not work please let us know and we will be happy to look into it further.

    Thank you for using Jotform!