What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I downgrade my account from Premium?

    Asked by paulmarquardt on August 19, 2011 at 01:29 PM

    We have been happy with JotForm and hope to use it again in the future.  For now, though, we don't have any more need for the Premium account and would like to cancel it.

    Thanks,

    Paul Marquardt

    Relish Marketing

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    Answered by allanftd on August 19, 2011 at 02:02 PM

    Hi Paul,

    As requested, we have cancelled your Premium subscription and you will no longer be billed. You will be downgraded to a Free account effective 2011-09-05.

    Please let us know if we can be of further assistance. We hope to see you again here at JotForm!

    JOTFORM SUPPORT

     

  • Profile Image

    Answered by paulmarquardt on August 19, 2011 at 02:05 PM

    Thanks for your help!  Great service.

    -Paul