What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not working?

    Asked by keepsakek on June 20, 2014 at 12:50 PM

    Hello has there been any updates since March? as I cannot make any new forms work? I keep receiving error messages, I already have lots of other forms working, but when I try to set up a new form now it will not work

    forms not working new form hello new forms
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    JotForm Support

    Answered by Mike_T on June 20, 2014 at 02:36 PM

    Thank you for contacting us.

    We do update the service on a daily basis, but as far as I know, the form builder is not affected by any major issues.

    Can you please try to clear your browser cache and cookies, and then re-check the service? If that does not help, please provide us with the error messages from your browser.

    We will be happy to help.