Thank you page shows blank page.

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    Asked on June 20, 2014 at 01:01 PM

    Hi there 

    I have had a custom URL made for my sign up form



    On my site it is URL


    The issue is there is no thank you message that comes up etc...not sure how to correct this. It just sits there with this URL


    If I test it on JOT FORM site it works So i assume its something I need to do on my end


    appreciate any help you can give me 





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    Answered on June 20, 2014 at 02:56 PM

    Thank you for contacting us.

    I tried to submit from the embedded form and I was able to see the problem. Let's try to isolate the problem by using the iFrame code instead. This will eliminate possible script conflicts with your website. Here's a guide on how you can obtain the iFrame code of your form:

    Then re-embed the code to your website and try to do some more testing.

    Do update us if this resolved the problem.