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Thank you page shows blank page.Asked by lincoln5150 on June 20, 2014 at 01:01 PM
I have had a custom URL made for my sign up form
On my site it is URL http://lincolnmarriner.ca/content.php?pid=11953
The issue is there is no thank you message that comes up etc...not sure how to correct this. It just sits there with this URL http://submit.jotform.ca/submit/40195425436252/
If I test it on JOT FORM site it works So i assume its something I need to do on my end
appreciate any help you can give me
JotForm Thank You message custom url blank
Thank you for contacting us.
I tried to submit from the embedded form and I was able to see the problem. Let's try to isolate the problem by using the iFrame code instead. This will eliminate possible script conflicts with your website. Here's a guide on how you can obtain the iFrame code of your form:
Then re-embed the code to your website and try to do some more testing.
Do update us if this resolved the problem.