What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by mona_alq on June 20, 2014 at 04:57 PM

    Had just created a form that is now disabled. why? and how to fix it?

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    JotForm Support

    Answered by david on June 20, 2014 at 05:07 PM


    Two of your forms set off our phishing detector and automatically suspended the account.  Whenever someone asks for account details, such as Skype ID, along with email address and things of that sort, it raises the threat potential of the form.   I checked your forms and they appear to be within our terms of use.  I whitelisted your forms and reactivated your account.  You should be able to use and access your forms once again.

    Thank you for using Jotform!