What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to update email notification recipient's email address?

    Asked by msmarniece on June 20, 2014 at 05:52 PM
    Also I would like to change it from the current email to my new business email...
  • Profile Image
    JotForm Support

    Answered by david on June 20, 2014 at 05:55 PM


    Here are the guides on how to do so:


    and you can setup notifications to your users by following this guide:


    If this is not what you were looking for, or need assistance with anything else, please let us know and we will be happy to help.

    Thank you for using Jotform!

  • Profile Image

    Answered by qualaray on May 23, 2017 at 05:27 PM

    I need to update the email address on 3 different forms that we have created. Can you please send me the instructions on how to complete this? I can be reached at mrestivo@scwater.org

  • Profile Image
    JotForm Support

    Answered by david on May 23, 2017 at 05:40 PM

    Here is our guide on updating recipient email addresses for notifications:


    This needs to be update on a per form basis.