changing my contact information

  • Profile Image
    Dena 
    Asked on June 20, 2014 at 07:08 PM

    Hello.

    I have a website that was designed by a local company.  When you click on the "Contact Us" tab and send an email, it comes to me instead of my office manager.  When I contacted my web designer, he said he didn't know why the email wasn't going to Ruby instead of me.  When the emails come to me, they appear to be from jot form.  Can you help me clean up this mess so the Contact Us emails are going to someone else?

    Thanks.

    Dena

  • Profile Image
    EltonCris
    Answered on June 21, 2014 at 04:51 AM

    Hi Dena,

    Here's how to update the recipient email address of a form.

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    You can provide this guide to your web designer or you can ask a login info from him so you can edit the recipient email your self.

    Should you need further assistance, let us know here.

    Regards!