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  • Profile Image

    changing my contact information

    Asked by Dena  on June 20, 2014 at 07:08 PM

    Hello.

    I have a website that was designed by a local company.  When you click on the "Contact Us" tab and send an email, it comes to me instead of my office manager.  When I contacted my web designer, he said he didn't know why the email wasn't going to Ruby instead of me.  When the emails come to me, they appear to be from jot form.  Can you help me clean up this mess so the Contact Us emails are going to someone else?

    Thanks.

    Dena

    Page URL:
    www.peninsulahearingcenter.com

    Emails office thanks hello
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 21, 2014 at 04:51 AM

    Hi Dena,

    Here's how to update the recipient email address of a form.

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    You can provide this guide to your web designer or you can ask a login info from him so you can edit the recipient email your self.

    Should you need further assistance, let us know here.

    Regards!