What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My clear form button works on entered text but does not clear file upload field.

    Asked by PaulBarlow on June 21, 2014 at 07:53 AM
    Page URL:
    http://jesusongs.wix.com/myforeverstones

    site clear form button
  • Profile Image

    Answered by BryanPaulo on June 21, 2014 at 01:14 PM

    Thank you for contacting us.

    I cloned your form and I was able to reproduce the problem. I opened a trouble ticket regarding your issue and forwarded it to our developer. We will notify you through this thread as soon as we have an update. Please understand that we cannot give you definite timeframe for the resolution since our developers are currently working on a ticket prior to this.

    We appreciate your understanding.