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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form tabs and field validation will not work

    Asked by 3id2plus on June 21, 2014 at 05:35 PM

    Hi,

    I have  a strange phenomenom using Tabs form.

    When i click on one of the title menu, i have to click several times until it shows the correct correspondant section.

    ¿this troubleshot have solution?

    Thanks: 

    To see it, here: http://3id2plus.com/form/

    Page URL:
    http://3id2plus.com/form/

    section thanks solution
  • Profile Image
    JotForm Support

    Answered by NeilVicente on June 21, 2014 at 06:01 PM

    Your form might be conflicting with some of the other 3rd party scripts on your site.

    Can you please try re-embedding using the iframe embed option?

    Do let us know if it changes anything.

    Thanks!

  • Profile Image

    Answered by 3id2plus on June 21, 2014 at 06:29 PM

    Hi, thanks for your answer... great team.

    Ok, i did it, but using iframe, i have another problem. Tabs Form is working well, but it gives me a problem with page height, even changing the height value in the iframe code, and i don't know why the pagedoesn't automaticly resize with the full form height... 

    And with such little height, using the form become very difficult, so using iframe, in that conditions, give me more problems.... 

    Do you know if exits any solution to use iframe code without having height inconvenient? 

     

    Thanks a lot.

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on June 21, 2014 at 09:58 PM

    @3id2plus

    That's a little downside when using iframe. It has predefined height and not dynamic, therefore the height retains even if the content length increases.

    If you want the form height to be dynamic on your page, then using script embed code is the only way around. But you have to deal the script conflict so the field validation and form tabs will work. You can refer to this article on how to deal jquery and prototype script conflict. http://learn.jquery.com/using-jquery-core/avoid-conflicts-other-libraries/

    By the way, have you also tried using Jotform WP Plugin? I'm not quite sure if this helps prevent the conflict but it's good to try. http://apps.jotform.com/app/wordpress_embed_form

    Thanks!