reply to email

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    jenniy
    Asked on June 22, 2014 at 06:05 PM

    Can I reply to the email the person fills in my jotform instead of to jotform? I jhave to copy and paste their email right now. Thanks!

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    NeilVicente
    Answered on June 22, 2014 at 07:05 PM

    The answer is yes.

    Simply configure your notifications to use the person's email address as its Reply-to Email.

    Check out the image below to learn how to accomplish that.

    Note: you may be tempted to set the form's email field as the Sender E-mail. That is okay, but it can introduce email delivery problems if your server is not configured to accept emails from non-domain-authenticated addresses.

    The best fail-safe option is to leave it at noreply@jotform.com and just change the Reply-to Email.

    Hope this helps.