- jenniyAsked on June 22, 2014 at 06:05 PM
Can I reply to the email the person fills in my jotform instead of to jotform? I jhave to copy and paste their email right now. Thanks!
- JotForm SupportNeilVicenteAnswered on June 22, 2014 at 07:05 PM
The answer is yes.
Simply configure your notifications to use the person's email address as its Reply-to Email.
Check out the image below to learn how to accomplish that.
Note: you may be tempted to set the form's email field as the Sender E-mail. That is okay, but it can introduce email delivery problems if your server is not configured to accept emails from non-domain-authenticated addresses.
The best fail-safe option is to leave it at email@example.com and just change the Reply-to Email.
Hope this helps.