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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    changing email

    Asked by cyberpirate on June 22, 2014 at 07:51 PM
    email
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 22, 2014 at 09:53 PM

    Hello cyberpirate,

    I am not sure if I have understood your question correctly.

    Do you want to change Your account profile email address or the email address which is used to receive submission emails?

    Here are the steps to change your account email address:

    1. Sign in to your JotForm account.

    2. Click on the person looking icon from the top right corner of screen and then click on "Account" link. Please check the screenshot below:

    3. Click on "Profile" tab and scroll down to change the email address:

     

    If you want to change the email address which is used to receive submission emails, you should actually change the "Recipient Email" address of your form's email alert. The following guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!