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  • Profile Image

    Fields don't show in Update a Form Field Value

    Asked by willemivo on June 23, 2014 at 08:27 AM

    I like to configure conditions, so form fields are updated with values. However, in the conditions configurator, the fields are not shown (they disappear behind the configurator frame). See image. This happens in Chrome as well as IE browser. Can you fix this asap?

    Page URL:
    http://form.jotformeu.com/form/41072897975369

    Screenshot
    form field Updated shown
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    JotForm Support

    Answered by ashwin_d on June 23, 2014 at 09:40 AM

    Hello willemivo,

    I'm sorry for the trouble caused to you.

    I did check your form but I am unable to replicate the issue you are having. The wizard seems to display the form field in drop down without any problem. Please check the screenshot below:

    I would suggest you to clear your browser once and see if that solves your problem. The following guide should help you clear browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!

  • Profile Image

    Answered by willemivo on June 23, 2014 at 10:32 AM

    Hi Ashwin, yes, your suggestion seems to solve the problem. Thanks.

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    Answered by Carina on June 23, 2014 at 11:31 AM

    On behalf of my colleague you are most welcome.

    If further support is needed please let us know.

    Thank you