Latest changes to form disappeared

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    RNursing
    Asked on June 23, 2014 at 10:12 AM

    Hi,

     

    I built a form and for some reason half of it has disappeared even though I know it had been saved. Since it took me hours to build this form I was wondering if there is any way to recover this?

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    Carina
    Answered on June 23, 2014 at 11:19 AM

    Did you have more than one browser window open with Jotform editor? I'm asking because by default there is an auto-save feature and having more than one window open at a time might get the wrong version saved.

    To revert this situation you can try Revision History. With this feature you might be able to revert your form to the right previous version:

    form revisions

    Please let us know if the problem persists.
    Thank you

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    RNursing
    Answered on June 23, 2014 at 11:42 AM

    Hi,

    I don't recall having another tab open but the revision option worked just fine.

    Thank you

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    Carina
    Answered on June 23, 2014 at 12:12 PM

    Thanks for letting us know.

    If further support is needed please get back to us.