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    I understand that conditional dropdowns can be used. I would like two (2) of my dropdown fields to be conditional can you help?

    Asked by LeascoAuto on August 20, 2011 at 02:57 AM

    There are some things I'd like to see corrected/adjusted before embedding the HTML on my new website:

    I understand that conditional dropdowns can be used. I would like two (2) of my dropdown fields to be conditional. These fields being the "Make" and "Model" dropdowns. For the "Make". I have included a list of all of the Car Manufacturers and for the "Model", I will include all of the different models that are specific to the "Make". As such, when you look at the "Model" dropdown it will ONLY include that which is specific to the Car "Make". There is a example in the forum, Example Form but I do not beleive that it does what I need this to do. Basically, if it's an Acura (Make), then the MDX, RDX, RL, TL, TSX, ZDX (Model) are available. If it's a Bentley (Make), then the Azure T, Brooklands, Continental, Mulsanne (Model) are available.




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    JotForm Support

    Answered by NeilVicente on August 20, 2011 at 03:37 AM

    Hi LAR,

    The sample form I have mentioned in this thread is exactly what you need to emulate to accomplish your goal.

    Please test out that sample to see what I mean. Observe that when you choose a different make, the options for the model changes as well.

    For example:

    For Honda, you have City and Civic
    For Mitsubishi, there's Galant, Eclipse and Lancer

    Please apply all the steps I have laid out on that thread. Create separate Model drop downs for each option you have in the Make drop down then show them using conditions.

    Here is another sample form I created just for you. Feel free to clone it so you can study how I made it possible.

    Here are a few more resources for you to study on.

    Conditional Logic

    Hope you find this answer useful. Thanks!


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    Answered by LeascoAuto on August 20, 2011 at 11:15 AM


    I'm not completely understanding the logic as it relates to this example. I only want these two (2) conditional field boxes on the web form (Make/Model). I already have the "Make" field box, but how/where where do I set up the different "model" boxes? I see that you have it setup properly in the another sample form, perhaps you can send me the details?



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    Answered by LeascoAuto on August 20, 2011 at 08:14 PM


    I was able to figure out (through a good deal of trial and error) how to make the conditional dropdowns work for me. Can you please explain how I can duplicate the process for the bottom part of my form? I have two (2) areas in my form that use the same information/logic. Hopefully, I do not have to copy the process and, in some way, I can just have it use the same information/logic in both areas.



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    Answered by brx250 on August 22, 2011 at 03:45 AM

    Hi there,

    Unfortunately, JotForm currently does not provide the feature to copy several fields together with its corresponding conditional logic. However, I do get how this could be useful, I will try to submit a ticket to our feature request list and hopefully, our developers can integrate this in the future. For the mean time, the best thing to do is to duplicate the field by right-clicking on it and manually set up the conditions again. If you are not quite sure on dealing with conditional logic, I suggest you test first the newly added condition if it works before adding a new one. Hope this helps.

    If you do have further issues and concerns, please feel free to contact us again.

    Thank you for using JotForm.


    Albert  JotForm Support

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    Answered by LeascoAuto on August 24, 2011 at 02:02 PM

    Thanks for the reply.

    I have now set the web form up on my new website and it looks AWESOME.

    However, for some reason on this page the conditional dropdowns work "most" of the time, but at other times it is for some unknown reason listing ALL (40+) of the various dropdown boxes. (It's kind of embarrasing, to say the least.) Also, as soon as the page loads, it seems to "jump" from the top to the bottom and then back up to the top again. It looks kind of alarming, especially if I am the person that is going to be entering personal information into this form. At Wix, since the HTML Widget is still in beta, they will not provide any support on this matter. They strongly recommend that I seek out the company/person who made the code to have it properly checked-out and adjusted if necessary.

    Lastly, the "print form" button does not seem to work- when selected it just closes the entire field. Does this need to be set up differently?

    Your timely review and response is requested and greatly appreciated.


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    JotForm Support

    Answered by NeilVicente on August 25, 2011 at 09:20 AM


    In the future, please refrain from posting several different questions in the same thread. It is not advised to veer away from the original topic in the thread so as to not confuse support team members and other users who might stumble upon this thread. Thanks!

    Are you still having issues with the conditions? I've checked it countless times and I found no fault. It seems to be working perfectly fine.

    As for the jump, it is caused by the recaptcha field. Change it back to the old captcha.

    Please open a new thread for your "print button" issue and provide as much details as possible.

    I'll await the new threads you open. Thanks!