What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Subsctiption cancellation with forms over limit

    Asked by JimKwon on June 23, 2014 at 11:26 AM

    Is it too late to cancel and if no do I receive 10 secured online applications until the end of the month, June 30th?

     

    Thanks you

    JotForm interlogy email thanks secured and subscription billing refund
  • Profile Image
    JotForm Support

    Answered by david on June 23, 2014 at 01:09 PM

    Hi,

    If you did not wish to purchase your most recent month we will be happy to refund the subscription for you.  However our records do show that you are over the account limit of SSL submissions for a "Free" level account and your forms would be automatically disabled.  If you would like us to do so, please let us know and we will be happy to take care of it for you.

    Thank you for using Jotform!

  • Profile Image

    Answered by JimKwon on June 23, 2014 at 03:39 PM

    Please leave "as is" then and I will purchase most recent month as I need access to SSL submissions.

     

    Thanks