Subsctiption cancellation with forms over limit

  • JimKwon
    Asked on June 23, 2014 at 11:26 AM

    Is it too late to cancel and if no do I receive 10 secured online applications until the end of the month, June 30th?

     

    Thanks you

  • David JotForm Support
    Replied on June 23, 2014 at 1:09 PM

    Hi,

    If you did not wish to purchase your most recent month we will be happy to refund the subscription for you.  However our records do show that you are over the account limit of SSL submissions for a "Free" level account and your forms would be automatically disabled.  If you would like us to do so, please let us know and we will be happy to take care of it for you.

    Thank you for using Jotform!

  • JimKwon
    Replied on June 23, 2014 at 3:39 PM

    Please leave "as is" then and I will purchase most recent month as I need access to SSL submissions.

     

    Thanks