What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am not getting contact forms forwarded to my email

    Asked by snoballstogo on June 23, 2014 at 01:58 PM

    Whenever a customer fills out my contact form online, it does not email the form to my work email. Instead, it just saves the form in the system.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on June 23, 2014 at 03:55 PM


    Your current email notification is being sent to "chris@snoballstogo.com":

    You can change these notifications and customize them in any way you wish.  Here are the guides on how to do so:


    and you can setup notifications to your users by following this guide: 


    If this is not what you were looking for, please let us know and we will be happy to assist you further.



    Thank you for using Jotform!