What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Which service do I need?

    Asked by asoltis on June 23, 2014 at 03:32 PM

    Hi, I am looking at setting up a form for online registration that occurs 1 time per year. We receive payments and plan to integrate with Paypal. If I collect registrations during July and August, is it best for me to pay the monthly subscription for 2 months and then downgrade to free? Then next year, upgrade for another 2 months?


    Thanks so much!


  • Profile Image
    JotForm Support

    Answered by david on June 23, 2014 at 05:22 PM


    Yes, in your case it would make the most sense to upgrade for the 2 months out of the year that you will be receiving submissions.  You can do exactly as you say and upgrade right before you will get your spike in submissions and then downgrade again when you no longer need the extra benefits.  Keep in mind that if you forget to upgrade and go over your limits, the form will get disabled automatically.  You will still have full access to you submission data even after you downgrade.  Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!