What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    e.g., How can I create a successful survey form?

    Asked by cbldk on August 20, 2011 at 06:34 AM
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    Answered by allanftd on August 20, 2011 at 04:38 PM

    Hi cbldk,

    Thank you for using JotForm and for contacting us today regarding your inquiry.

    JotForm has dedicated a set of tools that will help you make effective survey forms. You can test drive each of them and let us know anytime you need further assistance. In order to make an effective survey form, we suggest that you:

    (a) choose questions that are relevant and well-thought. For example, you wouldn't ask for Country of residence if you know that your customers are based in the US.
    (b) use the best survey tool applicable for your question; and finally, 
    (c) make the survey form as brief as possible. Avoid asking long questions as well.

    Thank you once again and have fun using JotForm!

    JOTFORM SUPPORT