What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I cancel my Premium service?

    Asked by ConsultNat on August 20, 2011 at 12:30 PM

    I won't be needing the service any time soon and want to avoid the unnecessary monthly fee.

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    JotForm Support

    Answered by liyam on August 20, 2011 at 03:34 PM

    Hello ConsultNat,

    I have already canceled your subscription for you. You will not be charged again. Your account will stay Premium until the time you have paid for expires which is on Sept. 9, 2011.

    Feel free to subscribe back to Premium or Professional anytime.

    Thank you for using JotForm!

    Warm regards,