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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Domestic and International Shipping in PayPal!

    Asked by the.usa.shopping.center on June 24, 2014 at 06:19 AM


    I have four options set in my PayPal which are all weight based.

    1- Domestic inside the U.S.:

       a) First Class Shipping (Free)

       b) Priority Mail (Weight Calculation)

    2- International Shippings:

       a) Standard Flat Rate Shipping (Weight Calculation)

       b) International Express Air ($45.99 -  Weight option is chosen)


    I want to make sure, if someone buys something from the U.S. is your system going ahead and provide Free shipping to the customer?    a) First Class Shipping (Free)

    At the same time if another customer from OUT of the U.S. purchases something, is it going to go through international shipping option? a) Standard Flat Rate Shipping (Weight Calculation)

    I really appreciate your help. 

    I am a top seller on eBay and we always provide free shipping for domestic orders. 




    click on "Enter Your Coupon Here"


    Page URL:

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    JotForm Support

    Answered by Welvin on June 24, 2014 at 09:04 AM


    We have a Shipping settings when configuring Paypal Payment Integration but no location based pricing. So, instead of using that settings, I would advise to configure the shipping rates into your Paypal account dashboard: https://www.jotform.com/help/188-How-to-add-Shipping-to-your-Paypal-account. Configure US and non-US rates. So, once someone selected a product item from your form and redirected to the Paypal Payment page, the shipping rates will be automatically calculated based on the user location.

    Now, just please make sure to allow the transaction based shipping settings to override your profile settings. This is useful if you have a custom Paypal button with custom shipping rates:

    Let us know if you have any further questions.


  • Profile Image

    Answered by the.usa.shopping.center on August 12, 2014 at 10:34 PM

    Thank you for the response. 


    Where should I 

    check the allow the transaction based shipping settings to override the profile settings?


    Is it an option on PayPal or Jetform?



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    JotForm Founder

    Answered by aytekin on August 13, 2014 at 04:42 AM
  • Profile Image

    Answered by the.usa.shopping.center on August 13, 2014 at 05:08 AM