What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Credit Card Information Is Stored

    Asked by santotsframe on June 24, 2014 at 06:34 PM

    My company will be using the PayPal Pro integration with Jotform. What I need to know is if you store credit card information. Also, if we use the source code from the form on our own website instead of linking to Jotform, how will credit card information be stored then?

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    JotForm Support

    Answered by david on June 24, 2014 at 06:53 PM


    We do not personally store any of the Credit Card information.  Credit Card information entered in your form using any of our payment tools is processed directly by the payment processor, so this data is not managed by Jotform. Jotform simply captures the information and then allows the payment gateway to process it so, that the transaction/payment can be completed.

    That way, no Credit Card information is stored in Jotform database and cannot be manipulated by other than the payment processor.

    To secure even more CC information of your users you can convert your form to secure mode:

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!