What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I test the functions of my form without my website being live.

    Asked by lucylikesletters on August 21, 2011 at 01:02 AM
    How can I test the functions of my form without my website being live. I just want to check the form links to paypal, an email is sent etc.. I do sort of believe it will work... but I would like to test it before... Thank you - Lucy

    This is a re-post of a comment on Behind the Scenes: Our Support Tools

    email
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    Answered by allanftd on August 21, 2011 at 01:43 AM

    Hi lucylikesletters,

    In order for you to conduct a comprehensive end-to-end form test, I would recommend that you create a dummy product in your form with a small or negligible cost (i.e. $0.01 or $1). Then test the form as if you're a customer submitting an order by selecting this dummy product.

    On the customer's end, you should be redirected to the unique Paypal payment page to submit payment after you complete the JotForm form. A notification from JotForm and Paypal will be sent to the customer if the payment is submitted and order is completed. On the website owner's end, you should receive a notification from JotForm and Paypal that an order and payment has been received. (I assume that you have configured an autoresponder in your JotForm form that will send email confirmation to customers, and IPN is properly set up in your Paypal account to receive notifications from them)

    We hope you find this information valuable. Please let us know if we can be of further assistance. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT

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    Answered by allanftd on August 21, 2011 at 01:46 AM

    I forgot to mention that you can open your form by using the URL http://www.jotform.com/form/12300315024. That way, you don't need to embed the form into your live website to test the form.

    JOTFORM SUPPORT

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    Answered by lucylikesletters on August 21, 2011 at 03:11 AM

    Thank you, that was quick! Have tested it and it all works perfectly.... I was completely confused about how to even put a form onto my website. JotForm was really easy to use (I'm not a web designer by trade - just using iweb) So thanks, the site can go live now.

    Lucy

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    JotForm Support

    Answered by liyam on August 21, 2011 at 03:49 AM

    Hello Lucy,

    It is nice to know that your form is now working the way you want it. 

    If you have any other questions or concerns, just let us know and we'll be happy to assist.

    Thanks,

    Liyam

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    Answered by lucylikesletters on August 21, 2011 at 04:31 AM

    A quick question Liyam, How can I stop the form submitting when someone hits return by mistake (yup I did) instead of tab. I ended up with a half completed form... re-did it without hitting return, but i'm sure some of my customers might be as daft as me... 

    Thanks, Lucy

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    Answered by allanftd on August 21, 2011 at 05:14 AM

    Hi Lucy,

    You can make certain fields in your form a "required" field so that the form will not be sent if these fields are left unanswered. Just click this button located in the toolbar.

    Another way to prevent forms from being sent prematurely is to use the a Captcha field. This field also helps curb submissions sent by pesky non-human bots and automated spamming applications.

    Yet another way to avoid incomplete forms from being sent is to hide the Submit button using conditions. This technique is a bit complicated but could add points for your website for being innovative. If you're interested to learn the steps, please visit this thread - http://www.jotform.com/answers/30690-How-can-I-set-logical-AND-OR-conditions.

    Please let us know if you need further assistance.

    JOTFORM SUPPORT

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    Answered by lucylikesletters on August 21, 2011 at 05:26 AM

    Thank you for your help

     

    Lucy

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    Answered by allanftd on August 21, 2011 at 06:31 AM

    You're welcome, Lucy. Thank you also for the opportunity to help you today!

    JOTFORM SUPPORT

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    Answered by summer  on July 11, 2015 at 09:12 PM

    Hi,

    I am searching for a program or site that will routinely(everyday) test the signup form. I need to make sure confirmation emails are being sent out and that there are no bugs. Is there anything that will do this?

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    JotForm Support

    Answered by Chriistian on July 12, 2015 at 01:11 AM

    Hi Summer,

     

    I moved your concern to a separate thread so we can better assist you. You can check it here. We will attend to it as soon as possible. 

     

    Do let us know if you need further assistance.


    Regards.