What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrading account to Free Plan

    Asked by eliktz on June 25, 2014 at 07:10 AM

    i cannot downgrade my account from premium to free. i get an error message

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    JotForm Support

    Answered by Welvin on June 25, 2014 at 10:59 AM


    Actually, your subscription is already cancelled. Your account is scheduled to become Free again on July 26, 2014. You will not be charged again after this period.