What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the limit of the submission (100 submissions for free account) accumulative regardless of the the deletion of old submissions?

    Asked by Nie on August 21, 2011 at 02:43 AM

    Dear Abajan,

    Thanks so much for your quick reply. Anyway I am led to clarify another question: Does it mean the submission limit will be reset to 100 every month regardless of how many counts it was in the previous month? And if yes, then will my old submissions collected in the previous months still be accessible by me? Thanks again.

     

    If I have used up all the 100 submissions, can I delete all submissions and have my submission count return to 0 instead of 100?

    Also, does it mean each form has a limit of 100 submissions, or does it mean all submissions from all my forms share the limit of 100 submissions only?

    Thank you.

    Submissions My Forms
  • Profile Image
    JotForm Support

    Answered by abajan on August 21, 2011 at 03:04 AM

    Hi Nie

    Thanks for asking. Deleting subissions will have no effect on the submission count. If you were allotted 100 submissions and used 90, only 10 would remain to be used until the start of the next calendar month, at which time the quota would be reset to 100.

    Regarding your second query, the submissions are shared among all of the forms. So, if you had 5 forms each with 20 submissions, your quota would have been reached.

    Should you require additional information on this or any other aspect of our product, please feel free to post the query on the forum and our team would be happy to assist you.


    ~ Wayne

  • Profile Image

    Answered by Nie on August 21, 2011 at 03:10 AM

    Dear Abajan,

    Thanks so much for your quick reply. Anyway I am led to clarify another question: Does it mean the submission limit will be reset to 100 every month regardless of how many counts it was in the previous month? And if yes, then will my old submissions collected in the previous months still be accessible by me? Thanks again.

  • Profile Image

    Answered by allanftd on August 21, 2011 at 04:51 AM

    Hi Nie,

    To answer on behalf of Abajan, Every first of the month, the submissions counter will be reset to zero. We do not hold your old submissions hostage even if you reach your limit, you can still access your forms and submissions anytime you wish.

    If you have further questions or concerns, let us know. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by emirod81 on January 20, 2014 at 06:11 PM

    No entiendo una cosa sin 100 porque a mi con 10 me limita. Yo quiero recibir el contacto aunque no sea ssl. es posible?

  • Profile Image
    JotForm Support

    Answered by ardy0689 on January 20, 2014 at 06:54 PM

    @emirod81, Yes that is possible. Make sure that you do not enable the "Secure Forms" from the Embed Wizard or not using "HTTPS" when filling up forms

     

    For follow up inquiries or for new topic, please make a separate or new thread so that we can assist you on your own thread. Thank you