What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to avoid submit.jotform as the referral in Google Analytics?

    Asked by Mrkay on June 25, 2014 at 09:32 AM

    We are experiencing the same issue since we have added the jotform onto the site via direct code.

    All google goals are now showing as a Referal from jotform.

    i am unable to see whether these leads have come from organic, Adwords, social media etc.

    How do I rectify this issue?

    we are unable to embed the jotform as we have integrated a postcode search function into the form which means the form must be directly coded onto the site.

    please visit http://greatgrass.co


  • Profile Image
    JotForm Support

    Answered by Welvin on June 25, 2014 at 09:36 AM


    As suggested, if you're currently using the new universal Google Analytics, adding submit.jotform to your referral exclusion list would resolve the issue.

    Note, that the form submit domain name might be a bit different, here are some examples:





    Please check yours and do as suggested. Let us know if this doesn't resolve the issue so we can further check.


  • Profile Image

    Answered by David  on April 12, 2017 at 02:28 PM

    I am having the same issue with a clients jotform - signaturecleaning.ca


    On the google analytics goal conversion page all conversions are being


    I have excluded referal submit.jotform.ca (as well as Welvins list above) and I have added the url parameter ?utm_nooverride=1 (except i used &utm_nooverride=1 since i added it to the end of existing parameters). 


    Are there any other suggestions I can try? This is very frustrating