How to avoid submit.jotform as the referral in Google Analytics?

  • Profile Image
    Mrkay
    Asked on June 25, 2014 at 09:32 AM

    We are experiencing the same issue since we have added the jotform onto the site via direct code.

    All google goals are now showing as a Referal from jotform.

    i am unable to see whether these leads have come from organic, Adwords, social media etc.

    How do I rectify this issue?

    we are unable to embed the jotform as we have integrated a postcode search function into the form which means the form must be directly coded onto the site.

    please visit http://greatgrass.co

    Thanks

  • Profile Image
    Welvin
    Answered on June 25, 2014 at 09:36 AM

    Hi,

    As suggested, if you're currently using the new universal Google Analytics, adding submit.jotform to your referral exclusion list would resolve the issue.

    Note, that the form submit domain name might be a bit different, here are some examples:

    submit.jotform.com

    submit.jotformpro.com

    submit.jotform.us

    submit.jotform.co

    Please check yours and do as suggested. Let us know if this doesn't resolve the issue so we can further check.

    Thanks

  • Profile Image
    David 
    Answered on April 12, 2017 at 02:28 PM

    I am having the same issue with a clients jotform - signaturecleaning.ca

     

    On the google analytics goal conversion page all conversions are being

     

    I have excluded referal submit.jotform.ca (as well as Welvins list above) and I have added the url parameter ?utm_nooverride=1 (except i used &utm_nooverride=1 since i added it to the end of existing parameters). 

     

    Are there any other suggestions I can try? This is very frustrating