What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form submit not working.. I am not recieving any emails from the form

    Asked by sencan777 on June 25, 2014 at 11:47 AM

    i can not receive any mail from my form..



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    JotForm Support

    Answered by TitusN on June 25, 2014 at 02:35 PM


    That form is currently disabled - and hence you cannot receive any email notifications.

    I'm not sure what caused it to be disabled - but.... 

    To enable, please follow the steps below: 

    I checked our bounce list for your email - no problems there - the email notifications should arrive as expected once the form is enabled. 

    Please let us know if you experience further difficulties.