- don carlisleAsked on June 25, 2014 at 04:59 PMPage URL:
- JotForm SupportdavidAnswered on June 25, 2014 at 06:00 PM
Yes the 10GB represents the amount used in stored files on our server. Clearing out some of your submissions will reduce this. I went ahead and removed the scheduled downgrade but please keep in mind that our systems may automatically place it on your account again if you don't clear some old files. Please let us know if there is anything else we can assist you with and we will be happy to help.
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