What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not accepting input

    Asked by sheri  on June 25, 2014 at 05:50 PM

    Am I overlooking something simple?

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    JotForm Support

    Answered by david on June 25, 2014 at 06:40 PM


    We just need a bit more information and we should be able to help you resolve this.  At what point is your form not accepting input,  while building the form, previewing it, or after it has been embedded into a website?  Also, if you could supply the form URL or ID# we can check to make sure the actual form is setup correctly.  Please let us know and we will be happy to look into your issue further.

    Thank you for using Jotform!