Why is my account suspended?

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    enthusiast
    Asked on June 25, 2014 at 06:29 PM

    Need to get our account reactivated immediately, we have several clients' forms on here and they are extremely unhappy that their forms are down. What is the issue???

     

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    david
    Answered on June 25, 2014 at 06:35 PM

    Hi,

    The form you have entitled "Sample Sign Up Form" set off our automatic phishing detector and you may want to remove it as it could do this again.  I activated your account but please refrain from making forms that ask for a large amount of sensitive information as well as any user account details.  Specifically asking for usernames and passwords is against our terms of use and will cause your account to be automatically suspended by our filter. 

    http://www.jotform.com/terms/

    Please let us know if there is anything else we can assist you with and we will be happy to help.

    Thank you for using Jotform!

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    Sahil07860
    Answered on April 05, 2016 at 06:30 PM

    My account no is azadaligaffaralikhan@gmail.com why account is suspended this is your roung information please my account unsuspended
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    david
    Answered on April 05, 2016 at 06:32 PM

    @Sahil07860 I have moved your request to a thread of its own.  I will address your question in the following thread shortly:

    https://www.jotform.com/answers/811349