Not receiving e-mails

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    Asked on July 16, 2010 at 12:10 PM

    Some forms that are posted to us have never arrived. Sometimes the people who have posted forms to us cannot send e-mails to us or receive e-mails from us.

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    Answered on July 17, 2010 at 01:59 AM

    It sounds like the emails are getting stuck on your or your customer's spam filter. My suggestion would be to use a different email address for a while and see if it helps.