What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access my account

    Asked by Lina Porrras  on June 25, 2014 at 07:34 PM

    My account was disabled, but I already have upgraded but it doesn't work. Can't login, JotForm doesn't recognize my username...

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    JotForm Support

    Answered by BDAVID on June 25, 2014 at 08:49 PM

    I tried to find a registered account under your email address "linaporras@gmail.com", but I did not find one, could you please share a link to a form that is hosted on your registered account?