Order Confirmation Email from Authorize.net

  • hmmawards
    Asked on June 25, 2014 at 7:36 PM

    I just received a fast answer to my auto responder question, thank you.  However it wasn't EXACTLY what I was hoping for.  Let me offer a little more clarity.  The Music In Visual Media for auto responder works great!  I've attached the "Thank you for your order" screenshot.  The Music Genre submission form generates an auto responder with the actual form the customer filled out.  How do I have both forms (after purchase) generate the "Thank you for your order" auto email response? 

     

    Thanks in advance

     

    Jotform Thread 396104 Screenshot
    Page URL: http://www.hmmawards.org/hmma-music-genre-submission
  • Welvin Support Team Lead
    Replied on June 25, 2014 at 9:03 PM

    Hi,

    Note that Jotform Autoresponder works differently from Authorize.net Order Confirmation Email or Thank You Order Email.

    If you mean how to generate an Order Confirmation Email from Authorize.net when someones send a payment to your "Authorize 2014 HMMA Music Genre Submission" form, I think that is automatically done by authorize.net for successful payments.  

    Let us know if you have any further questions.

    Thanks

  • aircraftmodels
    Replied on August 12, 2015 at 10:32 AM

    Ive been trying do this with authorize.net or jotform, get auto-response emails to my customer when they make payments. Thanks. 
  • Jan
    Replied on August 12, 2015 at 12:13 PM

    @aircraftmodels

    I need to create a separate thread for your issue so that we can assist you properly. Here's the URL of the new thread: http://www.jotform.com/answers/636452

    Thank you for understanding.