Account Over Quota

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    tlysgaard
    Asked on June 25, 2014 at 07:39 PM

    Thank you for such a great product!!

     

    I have a bit trouble understanding how I go over the monthly quota. I only had one form submitted to me this month with one photo attached. I just received an email today telling me that "You have currently reached the limits of your account."

     

    Can someone please explain to me how I am using more then 100MB? Thank you!

     

    Regards,

    Thomas

  • Profile Image
    BDAVID
    Answered on June 25, 2014 at 09:17 PM

    Hi, thanks for letting us know about this, I have checked your account, and you are right, I have reset your uploads  counter. Let us know if you have more questions, or if this happens again, we will be glad to assist you.