What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Over Quota

    Asked by tlysgaard on June 25, 2014 at 07:39 PM

    Thank you for such a great product!!


    I have a bit trouble understanding how I go over the monthly quota. I only had one form submitted to me this month with one photo attached. I just received an email today telling me that "You have currently reached the limits of your account."


    Can someone please explain to me how I am using more then 100MB? Thank you!




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    JotForm Support

    Answered by BDAVID on June 25, 2014 at 09:17 PM

    Hi, thanks for letting us know about this, I have checked your account, and you are right, I have reset your uploads  counter. Let us know if you have more questions, or if this happens again, we will be glad to assist you.