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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why the user can submit the form without the required fields?

    Asked by edu1st on June 25, 2014 at 07:42 PM

    Hi, I have a problem on my “Request a tour - PWA” Form

    The Name and Email are required, but there is a submission without name and email.

    Can you help me? Why the user can upload the form without the required fields?

    I'm attaching a screenshot of the submission!


    Page URL:

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    JotForm Support

    Answered by Welvin on June 25, 2014 at 09:11 PM


    Most probably because the required field validation is not working due to a possible conflict between the form and your website scripts. Re-embedding your form using our iFrame method: -Getting-the-Form-iFrame-Code should help you fix it. Try it and update us here if the issue persists!