Why the user can submit the form without the required fields?

  • edu1st
    Asked on June 25, 2014 at 7:42 PM

    Hi, I have a problem on my “Request a tour - PWA” Form

    The Name and Email are required, but there is a submission without name and email.

    Can you help me? Why the user can upload the form without the required fields?

    I'm attaching a screenshot of the submission!

    Thanks!

    Jotform Thread 396108 Screenshot
    Page URL: http://pineswestacademy.com/index.php/admissions/request-a-tour
  • Welvin Support Team Lead
    Replied on June 25, 2014 at 9:11 PM

    Hi,

    Most probably because the required field validation is not working due to a possible conflict between the form and your website scripts. Re-embedding your form using our iFrame method: -Getting-the-Form-iFrame-Code should help you fix it. Try it and update us here if the issue persists!

    Thanks