- publycydadeAsked on June 25, 2014 at 09:42 PMhello.
plan premium in many accounts can I create with my same domain? Example, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com .... it?
The limit of 1000 messages received, will be the sum of all these areas together receiving messages?
- JotForm Supportashwin_dAnswered on June 25, 2014 at 11:43 PM
I am not sure if I have understood your question correctly.
Do you mean to say that you want to create multiple account using different email address of same domain? Yes you can do that. You can create one account per email address.
When you upgrade your account, the premium submission limit will be applied to one particular account which you upgraded. It is not possible to use the premium limit on multiple accounts. What you can do is that, create one main account and upgrade it to premium then you can add multiple sub accounts. Please be noted that the forms will be in the main account only and the sub accounts will just be able to edit the forms of main accounts. The following guide should help you: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User
Hope this helps.
Do get back to us if you meant to ask something else.
- publycydadeAnswered on June 26, 2014 at 12:01 AM
But have a plan especially with the number of sub-accounts 100 and available space of only 10 gb for a better price? because only have sub-accounts and all the space of 49 dolars Plan which 1TB is not necessary.
- JotForm Supportashwin_dAnswered on June 26, 2014 at 02:34 AM
Unfortunately, we do not offer custom subscription plans.
Please check our pricing page for the list of subscription plans and its submission limits: www.jotform.com/pricing
- publycydadeAnswered on June 26, 2014 at 07:20 AMIf my account needs exceed the quota for the professional level for more than 100 sub-user accounts, as it would be in this case?
- JotForm SupportNeilVicenteAnswered on June 26, 2014 at 08:42 AM
In that case, you will need to create and register another master account to be able to have more sub-user accounts.
If you don't mind, may we ask why the need to create so many sub-user accounts?
- publycydadeAnswered on June 26, 2014 at 08:59 AM
I have more than 150 customer sites under my administration. In this case, it would be the need to create a form for each site in my master account, designating a sub account for each form, because if you do not configure the sub account, sending a form for a client, will cause all e-mail registered in the system receive the message copy.
So this would be the need. I believe it is not the best way?
- JotForm SupportWelvinAnswered on June 26, 2014 at 09:29 AM
I remember someone asked us for the same question. How much sub-account do you need? Additional 50 Sub-user accounts? OR 100? Our higher ups confirmed that we can increase you limit if you need to. Just please let us know!
- publycydadeAnswered on June 26, 2014 at 04:00 PM
certainly in a period of time will exceed the quota of 100 sub-account, so got doubt. but if it is to increase after perfect.
would be very nice if there were more accounts with customized plan, but without the need for so much space.
if you have something to format now and in the future, let me know.
- JotForm SupportMike_TAnswered on June 26, 2014 at 04:37 PM
Because if you do not configure the sub account, sending a form for a client, will cause all e-mail registered in the system receive the message copy. So this would be the need. I believe it is not the best way?
The Sub Account is a good option, but it is not required for another email recipients. You can have completely different email recipients on the forms,, and they will not be conflicting between each other.
For example, you can use:
firstname.lastname@example.org, on form #1
email@example.com, on form #2
firstname.lastname@example.org, on form #3
Here are links to related articles:
If you need any further assistance on this, please let us know. Thank you.
- publycydadeAnswered on June 26, 2014 at 09:50 PM
Thanks friend, everything went right now. The problem was that I left several email accounts configured on (email alerts) tab so any message written on the form, all emails registered there received the message copy. a great tool, I will do my subscription to the paid plan! Thank you.
- JotForm Supportashwin_dAnswered on June 27, 2014 at 02:37 AM
On behalf of my colleagues, you are welcome.
Do get back to us if you have any questions.