What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to make my first web form tool that gathers some text and a picture

    Asked by Allan on August 21, 2011 at 11:46 AM

    The text comes though and the file comes though with an array instead of the picture.

    What do I need on the server if anything? My hosting is on godaddy.com

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    Answered by allanftd on August 21, 2011 at 12:11 PM

    Hi Allan,

    In order for us to investigate your concern further, please upgrade your account into a Free account by registering to JotForm. Just go to our sign up page and register using your email address RPenos5795@yahoo.com so that your form will be carried over into your new account. We'd like to see how your email notification is set up. Currently, your account is a Guest account which means you have not registered for a JotForm username and password yet. 

    Also, in order to have a more efficient communication, please refer to the thread below for future updates: http://www.jotform.com/answers/39614-I-am-trying-to-make-my-fist-web-for-for-email-and-a-picture-file-the-text-comes-though-but-not-the-picture-?entrymessage=10732640770

    Thank you for using JotForm!


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    Answered by Allan on August 21, 2011 at 02:15 PM

    Ok...I set up the free account and tested it....it works on here?

    Why not on my accout?

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    Answered by allanftd on August 21, 2011 at 02:50 PM

    I can see that you've registered and created a new JotForm basic account. You can forget about your Guest account earlier since it is no longer existing and is now converted into your new basic account. We recommend that you register for a basic account to enable us to troubleshoot issues that you report to us. It also gives you more submissions allowable per month (100) and uploaded files per month (100MB) than the guest account.

    Please let us know if you have any other questions or concerns. Thank you and enjoy using JotForm!


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    Answered by Al2011 on August 21, 2011 at 02:57 PM

    how can i get the php form and movie it to my site?

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    Answered by allanftd on August 21, 2011 at 03:32 PM


    The Embed Codes available in JotForm are written in a combination of one or more of the following: HTML, Javascript, and CSS. PHP option is not available at this time. You can launch the Embed Code Wizard by clicking the Embed Form button in your toolbar under Setup & Embed tab.

    Continue to play around with the JotForm online interface and just ask us if you encounter any difficulties.