Can't connect to Infusionsoft - HealthAction

  • HealthAction
    Asked on June 26, 2014 at 1:10 AM

    See attached file.

    Jotform Thread 396190 Screenshot
  • Ashwin JotForm Support
    Replied on June 26, 2014 at 3:54 AM

    Hello HealthAction,

    I'm sorry for the trouble caused to you.

    Are you sure that you have used the correct "App Name" and the "API key"?  I will suggest you to please ensure the API is correct and then try to integrate your form again with infusionsoft. The following guide should help you:  http://ug.infusionsoft.com/article/AA-00442/0/How-do-I-enable-the-Infusionsoft-API-and-generate-an-API-Key.html#

    Do get back to us if the issue persists ad we will report it to our back end team.

    Thank you!