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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can't connect to Infusionsoft - HealthAction

    Asked by HealthAction on June 26, 2014 at 01:10 AM

    See attached file.

    Screenshot
    infusionsoft attached file attached
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    JotForm Support

    Answered by ashwin_d on June 26, 2014 at 03:54 AM

    Hello HealthAction,

    I'm sorry for the trouble caused to you.

    Are you sure that you have used the correct "App Name" and the "API key"?  I will suggest you to please ensure the API is correct and then try to integrate your form again with infusionsoft. The following guide should help you:  http://ug.infusionsoft.com/article/AA-00442/0/How-do-I-enable-the-Infusionsoft-API-and-generate-an-API-Key.html#

    Do get back to us if the issue persists ad we will report it to our back end team.

    Thank you!