What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't connect to Infusionsoft - HealthAction

    Asked by HealthAction on June 26, 2014 at 01:10 AM

    See attached file.

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    JotForm Support

    Answered by ashwin_d on June 26, 2014 at 03:54 AM

    Hello HealthAction,

    I'm sorry for the trouble caused to you.

    Are you sure that you have used the correct "App Name" and the "API key"?  I will suggest you to please ensure the API is correct and then try to integrate your form again with infusionsoft. The following guide should help you:  http://ug.infusionsoft.com/article/AA-00442/0/How-do-I-enable-the-Infusionsoft-API-and-generate-an-API-Key.html#

    Do get back to us if the issue persists ad we will report it to our back end team.

    Thank you!