What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What size restrictions are there for file uploads in each paid package? Or is it the same everywhere?

    Asked by surryhillsfestival on June 26, 2014 at 02:07 AM
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    JotForm Support

    Answered by ashwin_d on June 26, 2014 at 04:11 AM

    Hello surryhillsfestival,

    The only difference between the paid plans and the free plan is that, free account has upload space allocation of only up to 100 MB. Please check our pricing page for more information on our plans and its submission limits.

    You may also like to check the following guide for more information on how to change the upload limit of your file upload field:  http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by surryhillsfestival on June 28, 2014 at 09:39 AM

    Just for clarification (because I asked the question rushed) at the moment people submitting files have a limit of 1024kb. Is there anyway to increase that to at least 2MB?

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    JotForm Support

    Answered by Welvin on June 28, 2014 at 10:34 AM

    Yes, you can change the file upload limit. Please check this guide: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You have to click the File Upload field, in the properties toolbar, click and change the Max File Size value: